‘Change your Bill Type’ on Telkom eServices

In a post last month I was complaining that Telkom don’t provide their users with an option to receive their bill electronically, apposed to the minimum of 3 A4 paper pages that they deliver via post every month.

Well I was very happy to discover, after logging into their eServices (Invoice Center) system on the weekend, that they’ve … view full post

Hellkom

I love a good Hellkom blog.

When I moved at the beginning of August, I applied with Telkom to have my ADSL line transferred. It went relatively smoothly – infact they even called me up a few days earlier than they’d initially planned for, to come do the installation. They provided me with my new telephone number, I was … view full post

Hellkom

UPDATE [19/03]: Telkom says ‘we do not have a hard cap’ at My Broadband. Comments here. I’m speechless…

At the recent Telkom analyst day, Telkom’s Steven Hayward said that the fixed line provider has a soft cap, adding that they have not switched off any customers who exceeded their caps.

When asked whether the low usage limits, or caps,

… view full post