My wife and I also opted in for the electronic invoice as it’s just the better way to go for the environment, plus you can have quick access to archived digital invoices whenever you need them.

Only problem we’ve had for the last 4 months is getting Telkom to put the correct details on our invoices which they seem unable to do.

So instead, each invoice we get has a random title appended to her maiden name making the invoice out to a man or woman that does not exist… at least that we’re aware of.

Now try and show proof of residence when you only have 1 utility bill with your name on it… and it’s not your name???

Thanks Telkom, always fantastic working with you.

And a big thanks to the lady in Telkom legal for telling me that I’m in this situation because I did not get the surname of the people I’ve spoken to on the phone and that I should hurry up and send her my details cause she wants to go on holiday on tomorrow.

You’re all a bunch of gems.